Hisense TV remote not working or not found
The first question for a Hisense is the system it runs. Many reports of a remote app that cannot find a Hisense TV are really VIDAA models that need a different method.
Zorvo is designed for this brand's models that run Google TV, Android TV or Roku TV. Testing on real TVs is still in progress, and other systems are not supported yet.
Likely causes, most common first
The TV runs VIDAA
Zorvo does not support VIDAA yet and will say it is not supported. This is not a setting you can change.
How to fix it
- Run the compatibility check to confirm.
- Use the TV's own remote or the maker's official mobile app for now.
Roku TV: access is limited
Set Control by mobile apps to Default or Permissive.
Menu names may differ by TV model and software version.Google TV: the code expired
Start pairing again and type the new code.
Different network or isolation
Same Wi-Fi, no VPN, and turn off client isolation.
Checks for every TV
- Phone and TV on the same Wi-Fi network. Guest networks and some mesh or extender setups separate devices.
- Phone VPN or private DNS turned off while pairing.
- Phone has not switched to mobile data. Some Wi-Fi networks without internet make Android leave them: choose Stay connected when asked.
- Local network or nearby devices permission is allowed for Zorvo in Android settings.
- As a last step, add the TV by its IP address in Zorvo (the IP is usually in the TV's network settings).
Full checklist: TV not found on the network
Questions about Hisense TV
Will VIDAA be supported?
It is planned. We do not promise a date.
Hisense physical remote not working?
Replace the batteries and restart the TV. Our app cannot fix a hardware fault, but it can replace the remote for supported TVs.
Setup guide
All TV brands
Last reviewed: 2026-11-14
Zorvo is an independent app. It is not affiliated with, endorsed by or sponsored by Samsung, LG, Roku, Sony, Google, Amazon, Philips, TCL, Hisense, Xiaomi, Vizio, Panasonic or any other TV maker. All product names, logos and trademarks belong to their owners and are used only to describe compatibility. Compatibility depends on the TV model, its software version and your network. Run the in-app compatibility check to see what your TV supports.