LG TV remote not working or not found
LG phone remotes usually fail because the connection prompt was missed, a connection setting is off, or the TV is in standby.
Zorvo is designed to control these TVs over Wi-Fi. Testing on real TVs is still in progress, so compatibility varies by model and software version.
Likely causes, most common first
LG declined or never received the request
Zorvo shows "LG declined the request" when the TV registration fails.
How to fix it
- Press Accept on the TV prompt. Use the TV's button if the remote is missing.
- If no prompt appears, open Settings > All Settings > Connection and turn on LG Connect Apps.
- Restart the TV and try again.
The TV is asleep
LG TVs wake only through Wake on LAN.
How to fix it
- Tap Wake in Zorvo.
- Turn on the Wake on LAN or Turn on via Wi-Fi option in the TV network settings.
- If the TV is wired, check the cable.
Different network or VPN
Put the phone and TV on the same Wi-Fi and turn the phone VPN off.
Router client isolation
Turn off AP isolation in the router so the phone can reach the TV.
The TV got new software
After a webOS update, menu items can move and settings can reset. Check the settings above again.
Checks for every TV
- Phone and TV on the same Wi-Fi network. Guest networks and some mesh or extender setups separate devices.
- Phone VPN or private DNS turned off while pairing.
- Phone has not switched to mobile data. Some Wi-Fi networks without internet make Android leave them: choose Stay connected when asked.
- Local network or nearby devices permission is allowed for Zorvo in Android settings.
- As a last step, add the TV by its IP address in Zorvo (the IP is usually in the TV's network settings).
Full checklist: TV not found on the network
Questions about LG TV
The LG remote app drops after a few minutes. Why?
Phone Wi-Fi sleep and a TV in power saving can break the link. Zorvo tries to reconnect on its own and tells you what happened if it cannot.
My LG TV is not on Wi-Fi at all.
See the guide for a lost remote: Ethernet, a hotspot with the old network name, or the TV's own buttons.
Setup guide
All TV brands
Last reviewed: 2026-11-14
Zorvo is an independent app. It is not affiliated with, endorsed by or sponsored by Samsung, LG, Roku, Sony, Google, Amazon, Philips, TCL, Hisense, Xiaomi, Vizio, Panasonic or any other TV maker. All product names, logos and trademarks belong to their owners and are used only to describe compatibility. Compatibility depends on the TV model, its software version and your network. Run the in-app compatibility check to see what your TV supports.