Google TV or Android TV remote not working or not found

Most Android TV and Google TV problems are a pairing code that expired or a phone and TV on different networks.

Designed for

Zorvo is designed to control these TVs over Wi-Fi. Testing on real TVs is still in progress, so compatibility varies by model and software version.

Likely causes, most common first

That code did not work

Zorvo shows "That code didn't work" when the code is wrong or has expired.

How to fix it

  1. Close the code window on the TV.
  2. Open pairing again in Zorvo and type the new code.
  3. Update Android TV Remote Service on the TV.

Different network or VPN

Put the phone and the TV on the same Wi-Fi and turn off VPN on the phone.

The TV is asleep or off

Wake it with its own button, then tap Retry in Zorvo.

A TV update changed behavior

After an update, pair again. Remove the old pairing entry in Zorvo and add the TV again.

Local network permission is off

On new Android versions allow the nearby devices or local network permission for Zorvo.

Checks for every TV

  • Phone and TV on the same Wi-Fi network. Guest networks and some mesh or extender setups separate devices.
  • Phone VPN or private DNS turned off while pairing.
  • Phone has not switched to mobile data. Some Wi-Fi networks without internet make Android leave them: choose Stay connected when asked.
  • Local network or nearby devices permission is allowed for Zorvo in Android settings.
  • As a last step, add the TV by its IP address in Zorvo (the IP is usually in the TV's network settings).

Full checklist: TV not found on the network

Questions about Google TV

The TV never shows a code.

The TV may be on another network, or the pairing service may be outdated. Check both and restart the TV.

My phone remote worked yesterday and not today.

The TV may have a new IP address or may have gone to sleep. Zorvo looks for it again by identity. If it does not appear, restart the TV.

All TV brands

Last reviewed: 2026-11-14

Zorvo is an independent app. It is not affiliated with, endorsed by or sponsored by Samsung, LG, Roku, Sony, Google, Amazon, Philips, TCL, Hisense, Xiaomi, Vizio, Panasonic or any other TV maker. All product names, logos and trademarks belong to their owners and are used only to describe compatibility. Compatibility depends on the TV model, its software version and your network. Run the in-app compatibility check to see what your TV supports.